+44 20 2956 9282Malta MGA/B2C/083/2010
EN · GBP
Tenbet CasinoREFINED GAMING SINCE INCEPTION
Sign inView allAdd fundsCash outPlayRedeemSign up
Access AccountCreate AccountBonusesPromo codesGames
Three sign-in steps

Tenbet Casino sign-in that keeps your limits in sight

On screen, the sign-in panel takes your email address and password; this page settles the way in, the 31 hours verification takes, and the sign-out habit to keep.

Claim offer £50M paid weekly
Paid today
685,481 £
1,329 Players now
Malta Gaming AuthorityLicensed MGA/B2C/083/2010, regulated since 2010
28-minute average withdrawals£50M paid weekly, verified by iTech Labs
256-bit AES encryptionAudited by BMM Testlabs and iTech Labs
Independently tested · Cannot be tampered with

Signing in with what you registered

For the first blank panel, and again when balance, history or withdrawals need checking; typing here runs under 256-bit AES encryption.

Top corner and menu lines
Top right of the home page sits a button carrying the sign-in wording, and on a phone it hides behind the menu lines in the same corner. People tap the registration button beside it, usually out of habit, then wonder why the next screen looks unfamiliar or why nothing they type belongs to them.
Tenbet Casino takes the address you gave
Just below the button sits a readable field asking for the address you registered, and everything you type stays visible there, unlike the password beneath it. A common slip is entering a different address you also use, or one you abandoned years ago, since the panel accepts anything and only refuses it after the password step.
Stuck behind the dots
Beneath the address sits a masked field, with a small eye icon that reveals what you typed while you check it. Most failures come from a capital letter the keyboard added on its own, or from a full stop added by the browser's own memory, neither of which shows while the characters stay hidden.
Reading errors

Turning a red line into a next step

Tenbet Casino Ltd. holds Malta Gaming Authority licence MGA/B2C/083/2010, and support staff, available around the clock, never ask for your password.

Stop the browser filling in
Filled fields greet you before you touch a key, because saved details in your browser or password manager may predate a change made months ago. The giveaway is that the panel arrives complete, which a clean sign-in never does.
Clear both fields by hand instead of letting the browser fill them again.
Retype the address you registered, comparing each character with what you know.
If the same message returns after two clean tries, contact support through live chat.
Check the keyboard first
Strange characters appear where you expect ordinary ones, because your keyboard may be set to another country's arrangement, so an address that looks right produces something else entirely. A password that fails on one device alone is the usual giveaway.
Switch the keyboard to the layout you normally use and retype both fields from empty.
Reveal the password with the eye icon and match it letter by letter.
If the refusal repeats, request a reset link, set a new password, then phone support.
Why is the door still shut?
A line about restrictions sits where the password field should be, because a break you asked for keeps the account shut until its date passes. The wording names a limit on the account rather than a mistake in your details, which is the clue.
Let the period run; there is no shortcut and no second account to open.
Note the date you set, because entry returns by itself once it passes.
If that date has passed and entry is still refused, contact support by e-mail.

What you keep once you are in

Before you leave a shared device. Two decisions close a session: logging out and closing the tab. The log-out control sits in the account menu, and it ends the session on our side straight away, so the next person at the device sees the sign-in screen rather than your balance. Do it before you walk away on a phone you share, a library computer, a hotel desktop or a friend's tablet, and close the browser tab afterwards as well, because a page left open can show your last account view when it wakes up. Your password is worth changing at the same time if anyone else has used the device. Open the account area, choose the security section, set a new password you have not used elsewhere, and save it; you will sign in again from the login button with the new one. Keeping it out of notes apps and shared screens is the habit that matters most.

Tenbet Casino recovery, with documents. Access comes back through a reset link rather than a phone call. Ask for it on the sign-in screen, and it goes to the mail address you registered with, so a mistyped letter there is the most common reason nothing arrives. Open the newest link only, set a password you have not used elsewhere, and sign in again through the login button. Tenbet Casino checks new accounts and larger withdrawals against three documents: proof of identity, proof of address and confirmation of the payment method in your name. Reviews take up to 31 hours, so send clear photographs at the start rather than the day a withdrawal is due. Support can chase a review that runs past that window on live chat, e-mail to [email protected] or phone on +44 20 2956 9282, any hour of the day.

Registration done, account open. After you register, the account opens unverified, and that is normal. Sign in with the e-mail address you entered and the password you chose, and the screen behind it holds your balance first, then the history of deposits, withdrawals and bonus credit. A prompt asks for proof of identity, proof of address and confirmation of the payment method; sending them early means the review, up to 31 hours, finishes long before you want to withdraw. This is also the moment to set deposit and loss limits, because they apply from the first deposit rather than from the first win. If your welcome bonus shows as pending, it appears in the bonus section with its expiry date of 31 days, so the wagering window is visible from the start.

When the session drops out. A sign-out mid-hand almost always comes from the device or the connection, not from the account. Most often a second tab, a browser cleaning out its cookies on close, or a home router that changes address overnight and makes the site treat the visit as new. A single tab, cookies allowed for the site, and a private window you do not wipe while playing will keep you signed in for the whole session. On a phone, check that the browser is not set to clear data on exit, and avoid switching to a data connection in the middle of a bonus round. Note whether it happens at the same point each time; that pattern is what support needs, reachable on live chat, e-mail to [email protected] or phone on +44 20 2956 9282 at any hour.

Limits you set from the account. Limits live in the account area, not in a request to support. Open the responsible play section and you set deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion from the same screen, and each change is confirmed in writing. Raising a deposit limit takes effect only after a pause, so the decision is never made in the heat of a losing run, while lowering one applies at once. A cooling-off period locks your account out for the period you pick, and self-exclusion goes further and longer; both stay in force whatever else changes on the account. A session time reminder is the lightest tool, a message at intervals you choose, useful if you lose track of the clock. Limits are there for you; ask support if a change does not appear.

Continue reading

Not a glitch: a stop you chose

On your account page, the responsible gambling tools include deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion. Choose any one of these and the sign-in screen will refuse your details on purpose; a message about a blocked account is the block working, not a fault. That choice belongs to you, and our Malta Gaming Authority licence obliges us to hold it. Cooling-off and self-exclusion cannot be lifted before they end, whichever channel you use, so pick a period you can live with. Extra help sits outside the site: GamCare, BeGambleAware and GAMSTOP all offer free, independent support.

Tenbet Casino answers

Things returning players ask

Six questions settled plainly so a long gap does not turn into a hold-up.

accountDo I need a separate login for my phone?+
One set of details, used in both places. Whatever you typed at registration works on the browser and on the mobile view, because the account is the same account, not a copy that lives on a handset. The site keeps a single person to a single account, so a second registration made on a phone would be closed once it came to light. Sign in with the same e-mail address you gave the first time and nothing about your play changes, whichever screen you open.
accountDo I need support just because I cannot get in?+
Try the screen first: a stale saved password, a keyboard set to the wrong language or a capital letter in the wrong place explains most failed attempts. When the reset link does not arrive, or the address you registered is one you can no longer open, support is the next step rather than more guessing. Live chat, e-mail at [email protected] and phone on +44 20 2956 9282 all run around the clock, so you never have to wait for a weekday to ask.
accountWhat happens when I swap the password from the account area?+
Once you are inside, the account area carries the control for it, and the change takes effect for everything that follows. Your e-mail address stays the sign-in name; only the password is replaced. Because the new one is the one you chose, write it somewhere you will find it, since guessing afterwards is how people end up locked out at a bad moment. Anyone still signed in on another device is best signed out by you as well, which the site also allows.
accountWhat if the site asks me for documents before I can carry on?+
Three kinds get asked for: proof of identity, proof of address and confirmation of the payment method you used. They are requested because a licensed operator has to know who it is paying and who it is letting play, and because the Malta Gaming Authority expects that to be checked. The review usually takes around thirty-one hours, so send clear copies rather than waiting for a second request. Once the file is cleared, the same sign-in takes you to the full account area with nothing further outstanding.
accountWhat happens when I have forgotten which address I used?+
A reset link only ever goes to the address held on the account, so a forgotten one is a support matter. Give the team whatever you remember: a name, a date of birth, a payment method used and roughly when you last played. With that, they can trace the record and tell you which address receives the link, or set the recovery in motion themselves. Nothing can be sent to an address that was never registered, which is exactly why the check is done this way.
accountWhat if I want to be sure the site is licensed?+
The regulator is named in the site's own footer, and it is the Malta Gaming Authority. The licence number there is MGA/B2C/083/2010, held by Tenbet Casino Ltd., company number C-94385 (Malta), with a registered address on Triq il-Kbira in Sliema. Those four details are what you match against the regulator's public register before you trust anything with your money. Games are tested independently by BMM Testlabs and iTech Labs, and personal data is encrypted with 256-bit AES encryption.
Three opening moves

Registration before the first sign-in

18+Please wager within your means and set deposit limits if you find them helpful
New Player Offer

Welcome Match

169% up to £1,000

Your first deposit matched at 169%, subject to 36× wagering and valid for 31 days from credit

Confirm
18+ · PromotedTerms and conditions
On Registration

Free Spins

65 spins

Available on selected slots over 7 days at 14 spins daily, with 36× wagering on winnings

Enable
18+ · PromotedTerms and conditions
Every Week

Weekly Cashback

14% returned

Cashback on net losses credited each Monday with no additional wagering requirements

Claim offer
18+ · PromotedTerms and conditions

We use cookies to keep Tenbet Casino running smoothly and to improve your experience—by continuing to browse, you agree to our cookie policy.